INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

You will receive the same product as you see in the picture. In case of a problem, you can contact us via sales@sultanbala.com

Where can I view my sales receipt?

Information about the products you have purchased will be sent to your e-mail address. You can also see your order details from My Account > Account Details.

How can I return an item?

We kindly ask you to read the Return Policy for the return conditions of the product. 

Will you restock items indicated as “out of stock?”

Do not forget to contact us via sultanbalashop@gmail.com for detailed information about out-of-stock products.

Where can I ship my order?

We ship to all states in the USA.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS